We are so sorry to hear that your Eye Lash Out 007! package has been either lost or stolen. Please see below:
1). Eye Lash Out 007! is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order.
2). Upon customer inquiry, Eye Lash Out 007! will confirm delivery to the provided address, date of delivery, as well as tracking & shipping carrier information for the customer to investigate.
3). If after the customer has directly contacted the carrier, and the carrier is unable to locate the missing package, please contact us at email@example.com with the case number provided from the carrier and we will further assist.